What clearly differentiates PLATO® Learning is the team of individuals who support your program from planning a successful implementation through ongoing coaching and support – Your PLATO Team. We’re here to guide and support you in achieving your goals.

Your PLATO Team provides a significant support system to ensure your implementation is successful from the start. During the initial stages of your program, our educational experts assist you in defining your plans and goals prior to implementation. And our team continues to be available to support the growth and development of your programs over time.

As soon as you engage with PLATO, our service professionals ensure a smooth set-up of your implementation. Everything you need to schedule and host your training and professional development will be established before your sessions begin, so our time together is focused and highly productive.

We then bring the experience and expertise to help you maximize your investment in PLATO solutions. Our service professionals have worked in the field of education as administrators, teachers, and educational leaders; and they understand the world in which you work; they appreciate your unique challenges; and they support the needs of your program as it is launched and throughout its development and growth.

In addition, you will be assigned an account manager to make sure you find every way to maximize the programs you deliver. The Account Manager serves as a day-to-day contact and is dedicated to your success, ensuring that you are getting the greatest value from your PLATO tools.

And, our Customer Support team offers superior support services – live – providing both technical support as well as high-value instructional support to help educators gain the full value of their PLATO programs. Additionally, our Customer Support organization is the first in the industry to be certified as a Center of Excellence by Benchmark Portal – the leader in call center certification. Only 10% of all centers seeking certification are actually certified. What this means for you is a consistently high-touch, high value support experience – a true commitment to your success.

Whether you are a new customer or have been using PLATO solutions for decades, we are here for you.