Purchasing Frequently Asked Questions
Q: How can I get a W – 9 for my records?
A: Please call 800.869.2000 or contact us at CustomerFinance@plato.com and provide your fax number.
Q: Can I obtain a sole source letter?
A: Please email your request to CustomerFinance@plato.com
Q: How do I pay my invoice by check?
A: Remit payment to:
PLATO, Inc.
NW 7504
P.O. Box 1450
Minneapolis, MN 55485-7504
Q: How do I pay my invoice by ACH (ETF)?
A: Please call 800.869.2000 to make arrangements.
Q: Why is there sales tax on my invoice?
A: In the absence of exemption information, we are required by state taxing authorities to charge sales tax. If your invoice contains sales tax and you are exempt, please fax your state sales tax exempt certificate and reference the affected invoice. Our fax is 952-832-1225. If you have it in an image file, you can also email the document to us at AR@plato.com
Q: How can I find PLATO Learning’s Dun & Bradstreet information?
A: Our DUNS number is 61-319-6567.
Q: What are the purchasing Terms and Conditions for vendors supplying products or services to PLATO Learning?
A: Please see our PLATO Learning Purchase Order Terms and Conditions.