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End of the School Year Information
This is the final issue of PLATO Support TechNews for this school year. The next issue will be published in Fall 2007. Below are links to some knowledge articles that will help you with closeout processes. Over the summer, you can still contact PLATO Support Services when you need technical assistance:
For self-service (online support): PLATO Support Center: http://support.plato.com
For support via e-mail: Go to http://support.plato.com/email
To talk to a support representative: Call 1.800.869.2200
We hope that you have found your subscription this year to PLATO Support TechNews beneficial. If you would like to share feedback about anything you found really helpful or that you would like to see change, please e-mail Karin Tungseth, Knowledge Specialist, at ktungseth@plato.com. Your feedback is greatly appreciated.
Helpful articles to reference for end of the school year:
27371 - EDUTEST: Assessment Year-End Closeout Process
27425 - EDUTEST: How Do I Delete All Students or Remove Old Users? (Closeout)
27788 - TPN: What Data Management Processes Should Be Done at the Beginning and End of the Year?
27392 - PW: Unable to Purge or Remove Performance Data
26834 - PWLN: How to Quickly and Efficiently Delete Multiple Users in a Group
New Articles in the Knowledge Base
28121 - CHPWLN: Is Student Performance Data Tied to Class Assignments?
28122 - PW: "There is a Problem with the User Database"; DBRU, USBR, SETPERMS Don't Solve
28123 - PWLN: Is there a Sample Course to Test Workstation Configuration (Plug-ins/Permissions/Etc.)?
28132 - EDUTEST: "No Items Matched Your Search Query"
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