Keeping Track of Bug Fixes, Enhancements, and New Features

To keep track of bug reports, fixes, enhancements, and new features, visit the Product Update Center.

The Product Update Center is a searchable database that allows you to track and subscribe to product-specific update information. You can search this database for all products, a specific product, or by status levels such as Planning, Scheduled, or Released.

The Product Update Center was added to PLATO Learning's self-service support site in April 2006.

Access the Product Update Center at any time by going to the PLATO Support Center home page, http://support.plato.com > Resources > Product Update Center.

Please note that the Product Update Center is exclusive to active PLATO® Software Support Plan (SSP) subscribers and is password protected.

PLATO Pathways: Troubleshooting Slow Performance

PWLN: Troubleshooting Slow Performance

PLATO Pathways: How to Batch Enroll Users with the SIS Import Utility

PWLN/CHPWLN: How Do I Batch Enroll Users?

New articles in the knowledge base:

28046 - PWLN: Assessments Do Not Exempt Modules in Copied PLATO Course or Other Published Course

28025 - PW: "No License Currently Available for this Activity" on Pathways 4.2 Systems

28016 - PWLN: "Click to Activate and Use This Control"; Have to Click on Links or Buttons Twice

28013 - PW: Maps or Graphs Intermittently Missing from WorldView v. 3.0 Mastery Test Question

28012 - PWLN: "Please See Your Instructor for Access to the Internet Materials for this Activity" in PLATO Course Models

28007 - PWLN: Lessons Will Not Launch Because One or More Services Have Stopped and Need to be Restarted